How we’re supporting our transgender and non-binary customers
We’re always here to help our transgender and non-binary customers, regardless of where you are in your transition. There’s a wide range of practical support on offer at The Boutique, including:
Appointments may be made with our stylists Maddy, Sarah or Ellie to help you put together your first capsule wardrobe or capture a new look – with some appointments available out-of-hours if you’d find it easier to get your new wardrobe started that way just pop us an email to spottedquollhobart[email protected] or call us on 03 632953748
A 15% discount when you make your first purchase (online pls use code FRIEND) so you can get to know us a little, and because we know it can be expensive putting together a whole new wardrobe – we can also help you spread the cost with Afterpay.
We’ve been working to expand the size range to be more size inclusive and even better we have our own factory in Tasmania so if there is something you like we can certainly try to customise to fit your needs where possible. More items than ever before are available in larger and tall sizes, so that you can find items that fit you – in particular, we now stock a limited range of shoes and boots in up to a size 42.
Getting the basics right
To reassure you:
Transgender and non-binary people are always welcome at The Spotted Quoll Studio, and all of our staff have been trained to respect your pronouns and identity, regardless of where you’re at in your transition
It is our policy that all customers can use the fitting rooms, regardless of their gender presentation.
Because we understand you might still feel uncomfortable using the fitting rooms, we have a policy where you can try clothes on at home, returning anything you decide isn’t for you in as-new condition within 24 hours for a full refund. Likewise, if you order online and try at home you are welcome to return with no fuss for a refund, really we just want you to feel comfortable and please feel free to help us understand what it is we can do better, we are all learning to be more inclusive and sometimes we need your help and understanding to make us better at what we do! Much love Tamika & SQ Studio Team